Director of Business Operations and Performance
New
P
PSGHealthcare Consulting / PBM
Remote US BasedFull-TimeDirector
Salary150,000 - 200,000 USD per year
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Job Details
- Experience
- 10+ years
- Required Skills
- Microsoft Power BISalesforceBusiness OperationsResource Planning
Requirements
- 10+ years of progressive experience in Business Operations, FP&A, Sales Operations, Revenue Operations, Consulting Operations, or Strategy.
- Demonstrated experience supporting senior leadership with forecasting, planning, and strategic decision-making.
- Strong understanding of professional services economics, resource planning, and utilization management.
- Experience developing KPI frameworks, dashboards, and management reporting systems.
- Proven ability to influence across multiple business functions without direct authority.
- Advanced analytical, financial modeling, planning, and problem-solving capabilities.
- Strong written and verbal communication skills for interaction with senior leadership.
- Experience within healthcare consulting, pharmacy benefit management, or healthcare technology preferred.
- Experience with Salesforce, Power BI, Harvest, Smartsheet, and business intelligence platforms preferred.
- MBA or advanced business degree preferred.
Responsibilities
- Lead the development and evolution of the Business Operations & Performance function.
- Establish management systems connecting strategy, sales, delivery, staffing, and financial performance.
- Own sales operations processes including pipeline management, forecasting, and revenue performance reporting.
- Develop integrated enterprise forecasting models and annual operating plans.
- Build pipeline-to-capacity planning processes to align demand with consulting and technology resources.
- Implement governance for time tracking and utilization management to drive profitability.
- Create enterprise performance management frameworks, KPI dashboards, and leadership scorecards.
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