Senior Legal Engineer

New
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Newcode.aiLegal Technology
United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Artificial IntelligenceCustomer Success

Requirements

  • 5+ years of experience as a CSM, Solutions Consultant, Legal Engineer, or similar role.
  • 5+ years of experience working with law firms as a customer.
  • Proven experience working in a startup environment.
  • JD degree preferred.
  • Strong product thinking and ability to bridge the gap between customer needs and engineering solutions.
  • Ability to thrive in ambiguity and create structure in a high-growth, evolving environment.
  • Resourceful and proactive problem-solving mindset.
  • Strong communication and relationship management skills.

Responsibilities

  • Design and deliver AI-powered solutions to solve legal challenges in partnership with engineering.
  • Identify opportunities to improve legal workflows through automation and process optimization.
  • Translate customer requirements into scalable solutions, optimized prompts, and practical use cases.
  • Own the customer relationship from onboarding through long-term adoption and growth.
  • Lead onboarding sessions, workshops, and pilot programs to demonstrate platform value.
  • Serve as the voice of the customer within Newcode to influence product strategy and development.
  • Document best practices and create reusable playbooks for customer implementations.
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