Design and deliver AI-powered solutions to solve legal challenges in partnership with engineering.
Identify opportunities to improve legal workflows through automation and process optimization.
Translate customer requirements into scalable solutions, optimized prompts, and practical use cases.
Own the customer relationship from onboarding through long-term adoption and growth.
Lead onboarding sessions, workshops, and pilot programs to demonstrate platform value.
Serve as the voice of the customer within Newcode to influence product strategy and development.
Document best practices and create reusable playbooks for customer implementations.
Artificial IntelligenceCustomer Success
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About Newcode.ai
Newcode.ai pioneers AI for legal professionals, transforming complex tasks into minutes of work. You will join a company trusted by top-tier law firms and government bodies. Their platform, powered by advanced agentic AI, streamlines legal operations across analyzing, summarizing, and reviewing documents. Founded in 2021, Newcode.ai is backed by over $6.5M+ in seed funding. They are revolutionizing legal work from Oslo to New York, ensuring legal professionals focus on high-value outcomes for clients. Imagine turning hours of work into minutes.
How We Work
You will join a collaborative, high-growth team, shaping the future of legal work. Newcode.ai embraces remote options for many roles, like the Head of Evaluations. They maintain hybrid offices in Oslo, Stockholm, Dublin, Palo Alto, and New York. The environment values individuals comfortable with ambiguity and who take ownership. You will find a culture rewarding initiative, respect, integrity, and teamwork. This fast-growing startup means you will help build processes and frameworks. Your resourcefulness and proactive problem-solving will thrive here.
Engineering at Newcode.ai
Newcode.ai is crafting specialized AI platforms using advanced agentic AI workflows. You will tackle challenges in legal reasoning, factual accuracy, and regulatory compliance. The core mission is maintaining a near-zero hallucination rate in AI-generated legal text. Engineers pair with evaluation specialists to translate legal errors into actionable technical feedback. You will contribute to products like Aurora for bespoke workflows and Polaris, a Word add-in. The platform ensures data security and privacy with ISO and GDPR compliance. Key technologies include Python, pandas, NumPy, and Jupyter Notebooks.
Why Join Us
Shape the future of legal AI, working with visionary founders.
Join a high-growth startup, expanding into the US market.
Solve complex challenges in AI ethics and legal accuracy.
Contribute to a product used by DLA Piper and the Norwegian Government.
Enjoy significant ownership and impact in a rapidly evolving environment.