Account Manager

New

New York, New York / Manhattan, New York / Brooklyn, New York / Trenton, New Jersey / Yonkers, New york / New York City Metropolitan Area / Newark, New JerseyFull-TimeMiddle

SalaryOTE range $200k

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Job Details

Experience: 5–6 years
Required Skills: Cloud ComputingCustomer SuccessAccount ManagementCRM

Requirements

5–6 years in account management, customer success in consulting.
Experience managing a portfolio of complex accounts simultaneously: renewal negotiations, expansion cycles, and multi-stakeholder relationships.
Comfortable operating at multiple levels within a client — from project leads and technical contacts up to executives.
Strong commercial instincts — able to identify expansion opportunities through relationships.
Vertical experience in Financial Services or Life Sciences.
Experience managing clients adopting emerging technology (AI, cloud, data modernisation) with significant internal change management complexity.
Existing East Coast enterprise client network with relationships at VP or C-suite level.
Familiarity with AI/ML consulting or data solutions preferred.
Willingness to travel (up to 40%) for customer meetings, executive briefings, onsite workshops, and conferences.

Responsibilities

Own a portfolio of active Provectus clients on the East Coast; serve as the primary commercial point of contact.
Track engagement health, project milestones, and client satisfaction in close coordination with delivery leads.
Manage contract renewals, SOW extensions, and change orders; maintain clean CRM records and accurate revenue forecasts.
Identify and pursue expansion opportunities within existing accounts.
Run structured executive business reviews with key accounts.
Own a quarterly expansion and renewal revenue target across your portfolio.
Collaborate with the BDM on smooth handoffs from new logo close to ongoing account management.

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