Senior Product Manager, Tenant Scale
New
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GitLabDevSecOps Platforms
Location: Remote, Canada; Remote, USFull-TimeSenior
Salary140,000 - 170,000 USD per year
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Job Details
- Required Skills
- Product Management
Requirements
- Experience managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services.
- Ability to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints.
- Knowledge of how SaaS or platform-based systems scale, including concepts such as multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness.
- Comfort working with customers or internal stakeholders on complex requirements, including operational, compliance, or regional deployment needs.
- Skill in turning ambiguous technical problems into clear product strategy, priorities, and actionable plans.
- Experience collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment.
- Strength in clear written and verbal communication, especially when explaining complex infrastructure topics to different audiences.
- Openness to candidates who bring transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms.
Responsibilities
- Drive product direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models.
- Define requirements for our unified deployment platform, including the capabilities needed before tenants can be hosted in a unified deployment unit.
- Partner closely with engineering counterparts and highly technical teams to turn infrastructure constraints and platform needs into clear product direction.
- Collaborate with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas.
- Engage with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness.
- Facilitate tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification.
- Translate complex technical concepts into product plans, priorities, and documentation that align distributed teams on delivery milestones for tenant portability and platform unification.
- Support a collaborative team model where product managers share ownership across a common pool of work and step into the areas where they can have the most impact.
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