Senior Project Manager, Client Services
New
J
JobgetherEDiscovery, Consulting
United StatesFull-TimeSenior
Salary$113,048 to $140,000 USD
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Job Details
- Experience
- 6+ years of professional experience, including at least 4 years managing eDiscovery projects.
- Required Skills
- Project ManagementCreativity
Requirements
- Bachelor’s degree or equivalent professional experience; advanced degree such as a Master’s or JD preferred.
- 6+ years of professional experience, including at least 4 years managing eDiscovery projects.
- 5+ years of experience working in a legal department, law firm, legal consulting organization, or eDiscovery provider environment.
- Hands-on experience with Relativity required.
- Strong knowledge of eDiscovery processes, workflows, and technologies used to improve project efficiency and quality.
- Proven project management skills with the ability to manage multiple priorities, deadlines, and stakeholder expectations.
- Excellent written and verbal communication skills with the ability to explain complex information clearly.
- Strong client-facing skills and experience building trusted advisory relationships.
- Ability to work independently while collaborating effectively within cross-functional teams.
- Adaptability and flexibility in managing changing workloads and evolving client needs.
Responsibilities
- Manage client projects and annual budgets while identifying strategies to improve delivery efficiency, reduce costs, and increase client satisfaction.
- Act as a trusted consultant by advising clients on eDiscovery best practices, workflows, technologies, and project solutions.
- Plan, monitor, and manage project communications, timelines, scope, and expectations across internal and external stakeholders.
- Create work orders and coordinate activities related to data processing, review, production, and other project requirements.
- Ensure projects are delivered according to industry standards, internal processes, and client expectations.
- Train and support team members on workflows, project procedures, and eDiscovery best practices.
- Identify opportunities to improve processes, establish standards, and increase the effective use of technology solutions.
- Serve as an escalation resource by resolving project challenges and recommending practical solutions.
- Build strong client relationships that encourage long-term partnerships and continued collaboration.
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