- Expertly lead all aspects of project delivery from scoping and definition to execution and lessons learned.
- Manage a portfolio of accounts and associated programs as a delivery lead.
- Drive operational excellence and roadmap planning to meet business objectives and client satisfaction.
- Enhance or create processes to streamline and automate agency workflows.
- Lead, coach, and mentor project management staff including direct reports.
- Foster client relationships and represent agency operations in client meetings.
- Manage financial health through project burn reports and risk mitigation.
- Lead launch planning roadmaps and coordinate within PDUFA timeframes.
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