Distributor Account Manager
New
P
ProviBeverage alcohol
RemoteFull-TimeMiddle
Salary80,000 - 110,000 USD per year
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Job Details
- Experience
- 3-5+ years
- Required Skills
- SalesforceCustomer SuccessAccount ManagementRelationship management
Requirements
- 3-5+ years of experience in Account Management, Customer Success, Client Services, Sales, or a related customer-facing role.
- Experience managing a portfolio of customers and building long-term relationships.
- Demonstrated ability to influence stakeholders at multiple organizational levels with strong judgment and autonomy.
- Excellent verbal and written communication skills with experience presenting to senior leaders and C-suite stakeholders.
- Ability to learn and deeply understand product integrations and translate complexity into clear recommendations.
- Comfortable using CRM platforms (Salesforce preferred) and customer success tools.
- Willingness to travel as needed to support distributor partners.
Responsibilities
- Own strategic relationships with enterprise distributor partners, including regular engagement with senior leadership and executive stakeholders.
- Lead onboarding, product training sessions, business reviews, and strategic planning conversations with distributor stakeholders.
- Drive adoption of Provi's products and tools through education, best-practice recommendations, and ongoing account management.
- Identify opportunities to expand product usage and introduce additional Provi solutions.
- Coordinate complex contract renewals, navigating executive-level negotiations and securing long-term agreements.
- Monitor account health and coordinate cross-functional resources to resolve escalations and issues.
- Partner closely with Product, Customer Support, and Sales teams to advocate for distributor needs.
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