Operations: Account Manager
New
C
Coastal Wave RecruitingAI marketplace
San Francisco, California, United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2–8 years
- Required Skills
- Customer SuccessAccount Management
Requirements
- 2–8 years of experience in account management, customer success, revenue operations, or startup operations roles
- Proven experience working closely with customers and owning revenue execution
- Background in customer-facing, post-sales, or operational roles within high-growth startups (Series A to pre-IPO)
- Experience owning a revenue number (not purely support or retention-focused)
- Strong operator mindset with the ability to diagnose problems and implement scalable solutions
- Experience at a high-performing, well-regarded organization with a strong execution culture
- Exceptional academic or professional track record (top university, strong GPA, or equivalent signal of excellence)
- Demonstrated ambition through impressive, rare, or unconventional professional achievements
Responsibilities
- Serve as a strategic advisor to top recruiting firms, guiding growth strategy, execution, and operational excellence
- Identify bottlenecks across onboarding, engagement, and retention, and design systems that help partners perform at a higher level
- Test and iterate on incentives, workflows, and automations that improve marketplace liquidity and outcomes
- Translate real-world partner insights into internal tools, processes, and product improvements
- Own and execute against revenue targets tied to partner performance
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