Senior Account Manager
New
E
ecoATMTechnology, Re-commerce
Remote; must reside in the United StatesFull-TimeSenior
Salary$125K to $145K
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Job Details
- Experience
- 8+ years of account management, retail partnerships, or related experience
- Required Skills
- Data AnalysisSalesforceMicrosoft ExcelPowerPointAccount ManagementCRM
Requirements
- 8+ years of account management, retail partnerships, or related experience.
- Experience at Senior Manager or Director level preferred.
- Proven record of growing complex, multi-stakeholder retail accounts.
- Demonstrated success hitting revenue/performance targets.
- Advanced Excel skills; comfortable manipulating and interpreting large datasets.
- Experience with Salesforce or a comparable CRM.
- Strong PowerPoint and executive presentation skills.
- Comfortable operating with a high degree of autonomy in a remote, fast-paced environment.
- Bachelor's degree in business, Marketing, or related field preferred.
Responsibilities
- Own the relationship and act as the primary point of contact for your assigned retail accounts.
- Build and execute account plans that grow kiosk placements, improve performance, and deepen ecoATM's integration with each partner.
- Analyze retailer and internal performance data to identify issues and build data-backed recommendations for new placements and optimization.
- Lead Quarterly Business Reviews and joint business planning that connect ecoATM's performance to each retailer's own strategic and financial priorities.
- Cultivate relationships across a retailer's HQ to multi-thread the relationship and reduce single-point-of-contact risk.
- Manage problem resolution with urgency, conducting root-cause analysis and coordinating internally to protect the partnership.
- Work with marketing teams to increase kiosk visibility and drive incremental foot traffic within partner locations.
- Work closely with operations & regulatory teams to execute new kiosk installs smoothly.
- Manage account level installation and removal forecasts.
- Serve as the internal voice of the customer, ensuring retailer feedback shapes product, marketing, and operational decisions.
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