Chief Operating Officer

SystrendsRegulatory Compliance Software

United StatesFull-TimeExecutive

SalaryCompetitive base salary, performance-based bonus, and equity participation.

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Job Details

Operating experience in a $2-10M ARR SaaS business on an upward career trajectory.
Demonstrated experience building operating infrastructure in high-change environments (high-growth, post-acquisition, or founder-led).
High agency and ownership mentality with a bias for action and ability to operate in ambiguity.
Proven people management experience with a track record of earning followership.
Strong financial acumen, including proficiency reading P&Ls and managing budgets.
Execution-oriented mindset with the ability to personally build systems and fix operational gaps.
Exceptional organizational skills and high personal standards for follow-through.
Clear, precise written and verbal communication skills.
Highly proficient in deploying AI and modern tooling into core workflows to improve efficiency.
Ability to travel periodically for team offsites and client events.

Implement an operating framework with consistent goal setting, reporting cycles, and cross-functional accountability.
Drive quarterly and annual planning by translating growth objectives into clear priorities and resource plans.
Manage the financial operating picture and ensure decision-making is based on shared, accurate data.
Define organizational structure and oversee talent acquisition, onboarding, and development.
Architect business operations and procedural infrastructure, including CRM configuration, GTM tooling, and CS workflows.
Manage commercial relationships with vendors and oversee operational risk management.
Act as a strategic thought partner to the CEO on growth, customer acquisition, and retention initiatives.

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