General Manager, B2B Marketplace
New
J
JobgetherB2B Marketplace
United StatesFull-TimeManager
Salary$170,000 - $280,000 per year, plus bonus, equity, and benefits
Apply NowOpens the employer's application page
Job Details
- Experience
- 8+ years
- Required Skills
- Microsoft ExcelCustomer SuccessPowerPointAccount Management
Requirements
- Bachelor’s degree required.
- 8+ years of experience in account management, enterprise relationships, strategic partnerships, relationship-based sales, or similar roles.
- Proven experience leading teams, including managing managers or overseeing organizations through multiple leadership layers.
- Demonstrated success managing complex enterprise customer relationships and driving long-term account growth.
- Strong leadership capabilities with experience developing teams, improving performance, and building scalable operating models.
- Ability to balance executive-level strategy with hands-on involvement in important projects and initiatives.
- Excellent project management skills with strong attention to detail and organizational discipline.
- Strong analytical mindset with the ability to use data to identify opportunities, solve problems, and guide decisions.
- Ability to manage multiple priorities in a dynamic, rapidly changing environment.
- Proficiency with business productivity tools including Excel, PowerPoint, and Word.
Responsibilities
- Own the performance, strategy, and operational execution of a large-scale B2B marketplace platform.
- Lead and develop customer-facing organizations, including Account Management and Customer Experience teams, through experienced managers.
- Drive enterprise customer success by improving adoption, retention, satisfaction, and long-term partnership value.
- Partner with Product, Engineering, Sales, Marketing, and Operations teams to align priorities and deliver customer-focused solutions.
- Gather customer insights and market feedback to influence commercial strategy, product investments, and platform improvements.
- Provide executive-level guidance on customer presentations, strategic plans, business reviews, proposals, and performance updates.
- Establish and improve operating processes, performance metrics, reporting structures, and team workflows.
- Build scalable systems and organizational capabilities to support continued business growth.
- Represent the organization in strategic customer meetings, executive discussions, and industry engagements.
- Travel periodically to meet enterprise customers, support relationship development, and participate in strategic planning sessions.
View Full Description & ApplyYou'll be redirected to the employer's site
