Customer Support Specialist (Arabic)
New
T
TalenticlixCustomer Support
RemoteFull-Time
SalaryCompetitive compensation
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluency in Arabic (written and spoken) and good English skills
- Required Skills
- Communication SkillsProblem SolvingCustomer serviceTroubleshootingCRM
Requirements
- Fluency in Arabic (written and spoken).
- Good English skills.
- Strong communication and interpersonal abilities.
- Customer-focused mindset with empathy and patience.
- Ability to handle multiple tasks in a fast-paced environment.
- Basic computer skills and familiarity with digital tools.
- Problem-solving skills and attention to detail.
- Ability to work independently in a remote setting.
- Reliable high-speed internet connection.
- Personal computer or laptop with updated operating system.
- Quiet and professional workspace.
- Familiarity with email, chat tools, and CRM systems (preferred).
Responsibilities
- Respond to customer inquiries via email, chat, or phone in Arabic (and English if required).
- Provide accurate information about products, services, and processes.
- Maintain clear, professional, and empathetic communication.
- Assist customers with troubleshooting and resolving common issues.
- Document all customer interactions in CRM or support systems.
- Ensure all responses meet company quality and communication standards.
- Work closely with internal teams to resolve customer concerns.
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