Account Manager
New
J
JobgetherSales
IrelandFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of 3 years of experience
- Required Skills
- Business DevelopmentSalesforceNegotiationPresentation skillsCustomer SuccessAccount ManagementCRM
Requirements
- Bachelor's degree in Business, Sales, Marketing, or a related field, or equivalent professional experience.
- Minimum of 3 years of experience in account management, sales, customer success, or business development.
- Proven ability to manage and grow enterprise customer relationships while achieving commercial objectives.
- Strong presentation skills with confidence delivering product demonstrations and customer-facing meetings.
- Excellent interpersonal, communication, negotiation, and relationship-building abilities.
- Highly organized with strong time management skills and the ability to manage multiple priorities independently.
- Experience using CRM platforms, such as Salesforce, to manage customer interactions and sales pipelines.
- Willingness to travel as required to support customer relationships, partner engagement, and industry events.
Responsibilities
- Build and maintain strong, long-term relationships with existing customers, serving as their trusted advisor and primary point of contact.
- Drive account growth by identifying upselling and cross-selling opportunities across the existing client portfolio.
- Lead regular business reviews with customers to evaluate performance, discuss strategic objectives, and identify future opportunities.
- Respond to customer requests related to product enhancements, additional users, upgrades, service offerings, and contract amendments.
- Deliver engaging product demonstrations remotely and, when required, in person to showcase new capabilities and solutions.
- Collaborate closely with consulting and commercial teams to uncover new sales opportunities and deliver tailored customer solutions.
- Maintain accurate customer records, sales activities, forecasts, and account information within the CRM system.
- Develop relationships with strategic partners and support regional business development initiatives, including industry events, conferences, and customer visits.
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