Product Manager, Payments
W
WhatnotMarketplace, Fintech
Team members in this role must live within commuting distance of our San Francisco, Seattle, Los Angeles, or New York City hubs.Full-TimeSenior
Salary$240K - $344K; $240K – $344K • Offers Equity
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Job Details
- Experience
- 10+ years
- Required Skills
- Data AnalysisProduct Management
Requirements
- 10+ years of product management experience with significant focus on payments products and platforms (card/alternative payments, payouts, refunds, chargebacks, ledger systems).
- Proven experience owning high-volume, mission-critical payments systems at marketplace, fintech, or platform companies.
- Deep familiarity with processors like Stripe, Braintree, Adyen, or similar.
- Strong product leadership in setting strategy and driving complex initiatives from 0→1 and 1→N.
- Deep understanding of financial data, reconciliation, and reporting supporting month-end close processes.
- Demonstrated ability to work in ambiguous, fast-paced environments.
- Proven track record using data and experimentation to inform product decisions.
- Strong product discovery and execution skills with ability to translate multi-stakeholder problems into requirements.
- Excellent cross-functional communication skills.
Responsibilities
- Own the product vision and roadmap for Payments, balancing short-term wins with long-term platform investments.
- Translate stakeholder needs from sellers, Finance, and CX into clear product strategies and scalable systems.
- Define and own core payments metrics including authorization rates, payout success, refund rates, and processing costs.
- Drive execution across backend payment systems, integrations, and frontend UX.
- Build the financial data foundation, including ledger systems and seller tools.
- Partner with Finance, Legal, Trust & Safety, CX, and Operations to ensure compliance and manage risk.
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