Director - Commercial and Digital
New
G
GRISustainability Reporting
Europe-based rangeContractDirector
Salary77,298 - 109,505 EUR per year
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Job Details
- Experience
- Approximately 10 years of senior leadership experience in commercial, digital, business development, customer engagement, or service-oriented roles.
- Required Skills
- Project ManagementBusiness DevelopmentDigital MarketingCRMData analytics
Requirements
- Approximately 10 years of senior leadership experience in commercial, digital, business development, customer engagement, or service-oriented roles.
- Demonstrated success scaling international digital services, learning ecosystems, platforms, subscription models, or customer-facing business lines.
- Strong commercial acumen with proven experience driving growth, revenue development, and market expansion.
- Significant experience leading digital transformation and digitally enabled service delivery.
- Experience developing and managing strategic digital partnerships.
- Proven experience leading sales, customer success, CRM, and key account management functions.
- Experience using data analytics, customer insights, and market intelligence to drive business decisions.
- Understanding of sustainability, ESG, reporting, or related markets.
- Bachelor’s degree required in business, technology, sustainability, management, education, or a related field; advanced degree preferred.
- Strong strategic mindset and stakeholder management capabilities.
Responsibilities
- Lead the development and execution of GRI’s commercial and digital growth strategy.
- Drive sustainable revenue growth across GRI’s portfolio of learning, training, practitioner support, and digital services.
- Oversee global business development, including strategic partnerships, channel development, and customer acquisition.
- Lead the digitalization and scaling of customer-facing services and digital platforms.
- Develop and oversee a digital marketing function and strategic digital partnerships.
- Oversee sales, customer success, CRM, and key account management functions.
- Embed a data-driven culture, managing KPIs and performance analytics to support strategic decision-making.
- Lead multidisciplinary teams across commercial services, digital products, and partnerships as a member of the Leadership Team.
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