Medical Virtual Assistant (Bilingual Spanish-English)
W
Winning AssistantsHealthcare, Pediatric Therapy
Mexico. Venezuela, Bolivarian Republic of. Colombia. Philippines, 9:00 AM - 5:00 PM Eastern Standard TimeFull-TimeMiddle
Salary7 - 8 USD per hour
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Job Details
- Languages
- Spanish, English
- Experience
- At least 1 year of experience in a similar role
- Required Skills
- Microsoft Excel
Requirements
- At least 1 year of experience as a Medical Receptionist, Billing Specialist, Patient Coordinator, or Medical Administrative Assistant.
- Proficiency in medical billing, insurance verification, and claims processing.
- Familiarity with ICD-10, CPT, and HCPCS medical coding standards.
- Experience with credentialing processes and prior authorization procedures.
- Strong proficiency in Excel, including formulas, data organization, pivot tables, and reporting.
- Experience with scheduling systems such as TheraBill.
- Ability to communicate clearly and professionally in English.
- Must have a reliable computer, stable high-speed internet (min 25 Mbps), noise-canceling headset, and webcam.
- Ability to work 9:00 AM - 5:00 PM EST, Monday through Friday.
- Must provide NBI Clearance or Local Police Clearance upon onboarding.
Responsibilities
- Handle a high volume of incoming patient calls, referrals, and general inquiries.
- Schedule, confirm, and follow up on patient appointments while maintaining accurate records.
- Communicate with insurance companies regarding coverage, claims, and authorization requirements.
- Process insurance claims and assist with prior authorizations using medical coding standards.
- Convert therapy units into billable hours and track therapist schedules using Excel.
- Create and maintain spreadsheets for tracking appointments, authorizations, and billing.
- Perform administrative duties and coordinate remote patient monitoring tasks.
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