Bilingual Medical Receptionist
W
Winning AssistantsHealthcare
Mexico. El Salvador. Costa Rica. Argentina. Colombia. Honduras, 8:00 AM to 4:30 PM Pacific Daylight TimeFull-TimeMiddle
Salary6 - 8 USD per hour
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Job Details
- Languages
- Bilingual in English and Spanish
- Required Skills
- Microsoft ExcelDocumentation
Requirements
- Bilingual proficiency in English and Spanish for effective patient communication.
- Prior experience in a healthcare role (e.g., Medical Assistant or Medical Receptionist).
- Strong phone etiquette and professional communication skills.
- Understanding of medical terminology (ophthalmology preferred).
- Proficiency with practice management systems and communication tools.
- Experience with insurance processes, authorizations, and documentation tasks.
- High attention to detail and ability to multitask in high-volume environments.
- Reliable laptop or desktop computer with high-speed internet (min 10 Mbps).
- Noise-canceling headset and webcam for video meetings.
- Ability to provide NBI or local police clearance background check.
- Ability to maintain a quiet, professional remote workspace.
Responsibilities
- Answer inbound calls and manage phone reception as the primary point of contact.
- Schedule, reschedule, and confirm patient appointments via calls, texts, and emails.
- Manage appointment reminders and proactive follow-ups to minimize no-shows.
- Process insurance referrals, authorizations, and eligibility checks.
- Organize and manage patient documentation and electronic records.
- Respond to patient inquiries regarding insurance, copays, and pre-appointment instructions.
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