Negotiations Escalations (Legal) Specialist
New
B
Beyond FinanceFinancial Services
RemoteFull-TimeMiddle
Salary$21 — $21 USD
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Job Details
- Required Skills
- SalesforceNegotiationTime ManagementCRM
Requirements
- Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science) or relevant work experience preferred.
- Exceptional communication skills, including listening, verbal, and written abilities.
- Proven success working in a metrics-driven, KPI focused environment preferred.
- Ability to thrive in a fast-paced environment.
- Strong commitment to teamwork, collaboration, and fostering an inclusive environment.
- Deep passion for assisting others with a client-focused approach.
- Proficiency in technology, including experience with Salesforce or similar CRM systems.
Responsibilities
- Establish and maintain relationships with attorneys and paralegals to negotiate delinquent accounts and cease legal action.
- Manage a portfolio of accounts, including those with active lawsuits or imminent legal action.
- Utilize tools to consolidate client debts and enhance negotiation leverage.
- Secure favorable terms such as reduced balances, extended payment timelines, or lump-sum discounts.
- Handle approximately 25-35 daily outbound/inbound calls with a minimum of 4 hours of phone time.
- Review legal documents including summons, complaints, and settlement demands to confirm status.
- Meet or exceed monthly settlement and compliance goals.
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