Customer Service Representative
New
A
Aspire LifestylesCustomer Service
United StatesFull-TimeMiddle
Salary$18.00 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English (fluent verbal and written required); Spanish, French, Mandarin, Cantonese, or Portuguese (professional-level proficiency is a strong asset)
- Experience
- Minimum 2 years of interactive customer service experience
- Required Skills
- Customer service
Requirements
- Minimum 2 years of interactive customer service experience.
- High school diploma or equivalent.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Private work-from-home environment with reliable hardwired internet.
- Strong communication and interpersonal skills.
- Ability to multitask across multiple systems and requests.
- Attention to detail and strong time management.
- Comfort working in a fast-paced, performance-driven environment.
- Call center or high-volume service experience preferred.
- Hospitality, travel, or loyalty program experience is highly valued.
- Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued.
- Ability to pass required background screening, including a drug screen.
Responsibilities
- Manage inbound customer requests through phone, email, and chat.
- Provide accurate and timely support for customer inquiries and service requests.
- Assist customers with travel-related or lifestyle loyalty program needs.
- Document interactions and manage cases using company systems.
- Maintain quality standards while meeting service and performance metrics.
View Full Description & ApplyYou'll be redirected to the employer's site
