Customer Service Operations Representative
New
C
CurriLogistics
Remote - United StatesFull-Time
Salary$21 per hour • Offers Equity
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Job Details
- Required Skills
- Problem SolvingCustomer serviceGoogle Sheets
Requirements
- Fun personality, positive attitude, eagerness to learn
- Strong critical thinking and problem solving acumen
- Excellent written and verbal communication skills
- Top-notch customer service skills
- Proficient in G-Suite (Google Docs, Google Sheets)
Responsibilities
- Facilitate deliveries from booking to successful drop-off and everything in between
- Provide best-in-class support for our customers and drivers via chat and phone
- Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly
- Provide operational feedback and identify pain points for the team to optimize logistics
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