Channel Sales Director - USA Central

New
O
OmiliaTechnology/SaaS
United StatesFull-TimeDirector
Salary not disclosed
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Job Details

Experience
3–7 years in a field channel, overlay, or partner sales role
Required Skills
SalesforceCRM

Requirements

  • 3–7 years in a field channel, overlay, or partner sales role within the Central market.
  • Existing relationships with technology advisors, reseller reps, or BPO technology contacts in the Central territory.
  • Track record of quota attainment in a field channel or overlay role.
  • Understanding of CCaaS platform ecosystems and how AI/automation solutions overlay on contact center platforms.
  • Ability to prioritize engagement with key TSD anchors like AppDirect and AVANT.
  • Strong Central market knowledge.
  • Professional demeanor to act as an Omilia ambassador.
  • Prior experience as a TSD advisor, sub-agent, or CCaaS supplier-facing overlay preferred.
  • Familiarity with conversational AI or contact center automation solutions preferred.

Responsibilities

  • Operate inside the partner ecosystem across all segment types within the Central territory.
  • Build and maintain active relationships with individual advisors, reseller reps, and BPO technology contacts within the territory.
  • Attend regional TSD events, reseller summits, and partner meetups as Omilia's field representative.
  • Co-sell on active partner-submitted opportunities: qualify, provide Omilia domain expertise, and introduce the Omilia AE.
  • Maintain 24-hour response protocol on all partner-submitted opportunities from Day 1.
  • Drive Omilia awareness with CCaaS platform field teams (Five9, Genesys, NICE CXone, Talkdesk) operating in the Central territory.
  • Build and manage a territory pipeline from partner-sourced deals and track in CRM with accurate partner and advisor attribution.
  • Provide field intelligence to Channel Directors on partner activity, competitive dynamics, and advisor/reseller sentiment in territory.
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