Head of Product & Growth
New
S
saas.groupB2B SaaS
Location: Remote, Europe, Needs meaningful overlap with US merchant hours and CET development team’s working hours.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 4–7+ years
- Required Skills
- Data AnalysisProduct ManagementShopifyRESTful APIs
Requirements
- 4–7+ years of experience in product management, growth, or founder/operator roles.
- Strong background in B2B SaaS or e-commerce environments.
- Technical fluency to scope features, interpret API documentation, and evaluate trade-offs.
- Demonstrated, habitual use of AI tools in a professional context.
- Proven experience building processes in unstructured environments.
- Commercial literacy with a focus on conversion metrics, pricing, and revenue outcomes.
- Exceptional ability to lead customer-facing conversations, demos, and support.
- Experience directing remote or contractor teams is preferred.
- Prior experience in the Shopify ecosystem is a plus.
Responsibilities
- Manage the product roadmap, prioritization, and day-to-day direction for the engineering and QA team.
- Engage directly with customers through support, demos, and onboarding to gather roadmap insights.
- Execute growth strategies including revamping onboarding flows, improving activation, and driving upsell motions.
- Establish operational processes for documentation, help-center content, and team workflows.
- Leverage AI tools for support automation, product specifications, and data analysis.
- Own top-merchant relationships and scale account-based sales motions.
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