Associate GTM Operations Analyst, Deal Desk
New
C
CreatorIQInfluencer Marketing
ManilaFull-TimeEntry
Salary1,608,147 - 2,056,978 PHP per year
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Job Details
- Languages
- English
- Required Skills
- SalesforceSaaSHubSpotNotion
Requirements
- Fluent in English (written and verbal).
- Highly organized and detail-oriented with the ability to manage multiple open cases.
- Strong interest in SaaS enterprise software go-to-market strategies.
- Collaborative mindset with experience working with Sales, CS, Marketing, Legal, and Finance teams.
- Willingness to work flexible hours including shift coverage for two weeks per quarter for end-of-quarter deal closing.
- Service-first mindset with focus on responsiveness and accuracy.
- Ability to translate complex operational details into actionable language.
Responsibilities
- Own the Deal Desk end-to-end: Manage the full lifecycle of deal desk cases — from intake to resolution — including quote adjustments, contract amendments, and approval routing.
- Be the go-to for contract assistance: Serve as the primary point of contact for contract-related requests across New Business, Expansion, and Renewal motions.
- Support our GTM tech stack: Provide day-to-day support across tools like Gong, Apollo, DocuSign, Salesforce and HubSpot.
- Manage user onboarding, offboarding, and role transitions across all GTM tools.
- Drive top-of-funnel hygiene: Manage lead assignments, resolve orphaned contacts, and maintain clean account ownership in Salesforce.
- Support Specialist team members by tracking their assigned cases in Notion.
- Facilitate structured knowledge sharing across GTM teams and project-manage operational initiatives.
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