Associate Account Director
New
W
Wishpond TechnologiesDigital Marketing SaaS
100% remote outside of Canada, Pacific Time Zone or the Eastern Time ZoneFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent in English
- Experience
- 3+ years in digital marketing
- Required Skills
- SEOAccount ManagementDigital MarketingSaaS
Requirements
- 3+ years in digital marketing with hands-on experience across paid media (Meta/Google), SEO, email, and conversion-focused landing pages.
- Hands-on experience designing and executing full-funnel marketing strategies that drive measurable marketing ROI for small and mid-sized businesses (SMBs).
- Proven track record of strong client retention and growth, building trusted, long-term relationships.
- Strong coaching instincts and a genuine desire to develop people, with an interest in mentoring, training, or onboarding Account Managers.
- A collaborative, highly effective communicator, comfortable and credible leading senior client-facing conversations.
- Comfort working across a full AI tool stack and AI-assisted marketing workflows, with the agility to learn new technology quickly.
- Technical, analytical, and results-driven, with strong administrative and organizational skills.
- Ability to work both independently and collaboratively.
- Fluent in English.
- Experience in an SMB-focused marketing agency or SaaS environment is preferred.
- Hands-on experience with GoHighLevel (GHL) is an advantage.
Responsibilities
- Own a VIP portfolio of approximately 12 high-value client accounts, set strategy, run kickoffs, review deliverables, and own the client relationship end-to-end.
- Coach and develop 2 to 3 Account Managers, review their work before it reaches clients, provide real-time feedback, and help them improve campaign quality and client communication.
- Be the QA gate for your AMs' output, assets, copy, campaigns, and reporting; don't leave the team without your sign-off.
- Use AI marketing tools to produce high-quality work efficiently and teach your AMs to do the same.
- Escalate thoughtfully, surface systemic issues to your Director; handle day-to-day challenges within your team.
- Model the standard; your own client work sets the bar for what "great" looks like on this team.
- Participate in hiring and onboarding new AMs as the team evolves.
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