Associate Account Executive
New
C
Common Thread CollectiveECommerce marketing
Remote, CaliforniaFull-TimeJunior
Salary$60,000 to $70,000 base salary, annually; $65k in annual bonus ($130k OTE) based on individual upsell and client retention performance attainment
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Job Details
- Experience
- 2+ years of experience in account management, client success, or consultative sales with responsibility for revenue growth and retention
- Required Skills
- ShopifyAccount ManagementCRM
Requirements
- Significant experience identifying, developing, and closing expansion opportunities within existing client relationships.
- At least 2 years of experience in account management, client success, or consultative sales with responsibility for revenue growth and retention.
- Ability to lead a structured sales process from opportunity identification and discovery through proposal, objection handling, negotiation, and close.
- Strong CRM discipline, including accurate records, current deal stages, next steps, and pipeline visibility.
- Experience preparing proposals, scopes, and contracts that connect client needs with business value.
- Strong understanding of eCommerce, including customer acquisition, retention, merchandising, promotions, and profitable growth.
- Experience or knowledge of paid advertising platforms such as Meta, Google, and AppLovin.
- Experience or knowledge of email/SMS marketing, Shopify, and TikTok commerce, including TikTok Shop and TikTok ads.
- Ability to organize, prioritize, and manage multiple accounts and sales opportunities with attention to detail.
- Ability to adapt to new services, sales processes, platform changes, and revenue goals.
Responsibilities
- Manage a portfolio of eCommerce client accounts and identify opportunities to expand each partnership.
- Meet or exceed upsell and renewal targets.
- Maintain and forecast a pipeline of expansion opportunities across assigned clients.
- Analyze account performance, client objectives, and market trends to identify growth opportunities.
- Partner with Channel Leaders, TikTok Shops, Strategy, Creative, and Email teams to develop data-driven proposals.
- Lead client conversations, present performance insights, and position upsell opportunities.
- Prepare proposals, scopes, and contracts that align client needs with CTC’s services.
- Anticipate client needs, identify risks, and coordinate proactive solutions with internal teams.
- Manage expansion and renewal opportunities from discovery through negotiation and close.
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