Senior Partner Manager - Enterprise

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AutomatticTechnology, SaaS
North America, North American time zoneFull-TimeSenior
Salary$125,000-$180,000 USD plus commission
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Job Details

Experience
8+ years
Required Skills
NegotiationAccount ManagementRelationship managementWordPressCustomer SuccessSaaS

Requirements

  • 8+ years of experience as a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager at a technology or media company (SaaS preferred).
  • Expertise in managing a high-volume portfolio of partners and meeting Net Revenue Retention (NRR) and growth goals.
  • Experience working with Global System Integrator/System Integrator organizations to build and scale technology practices.
  • Demonstrated experience communicating and negotiating with C-suite and senior executive stakeholders.
  • Outstanding communication skills and ability to present to individuals and groups.
  • Experience with Automattic’s brands and the WordPress ecosystem, including third-party tools.
  • Ability to grasp and communicate technical concepts to both technical and non-technical audiences.
  • Willingness to travel domestically and internationally to build relationships at events.

Responsibilities

  • Manage and develop relationships with strategic agency partners, driving WordPress VIP revenue.
  • Build and maintain strong relationships with a book of Premier partners through their entire lifecycle.
  • Develop and execute high-impact strategies for partner retention, net revenue retention, and growth.
  • Provide training and support to partners to enhance their understanding of Automattic's product suite.
  • Collaborate cross-functionally with internal teams including Marketing, Sales, and Product.
  • Represent Automattic at industry events like WordCamps to drive lead generation and brand visibility.
  • Gather partner feedback to improve products, services, and the overall partnership experience.
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$125,000-$180,000 USD plus commission
Apply Now