Team Leader – Sales (Telehealth)
L
LumiMedsTelehealth
Latin America, U.S. business hoursFull-TimeLead
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 4+ years of sales experience, including at least 2 years leading, mentoring, or coaching a sales team.
- Required Skills
- Data AnalysisSlackCRM
Requirements
- 4+ years of sales experience (inside sales, telesales, high-ticket sales, or B2C sales).
- At least 2 years of experience leading, mentoring, or coaching a sales team.
- Proven track record of improving sales performance and conversion rates.
- Professional-level English communication skills (written and verbal).
- Availability to work U.S. business hours.
- Strong understanding of inbound lead management and outbound prospecting.
- Experience coaching consultative selling and objection handling techniques.
- Proficiency with CRM systems and sales tools such as Dialpad, Slack, and spreadsheets.
- Highly organized with strong follow-up discipline.
- Comfortable working in a fast-paced startup environment.
- Experience in telehealth, healthtech, SaaS, DTC, or wellness sectors is highly preferred.
Responsibilities
- Manage daily shift performance, attendance, workload distribution, and team execution.
- Coach Sales Representatives through call reviews, real-time feedback, and objection handling practice.
- Monitor and analyze daily KPIs including lead response time, conversion rates, and revenue.
- Serve as the first point of escalation for sales questions, complex objections, and CRM issues.
- Oversee pipeline health to ensure leads are managed promptly and outbound campaigns remain active.
- Enforce high standards for CRM documentation, follow-up discipline, and adherence to sales playbooks.
- Identify process friction and propose actionable solutions for improvement.
- Provide leadership with performance insights, trend analysis, and recommendations.
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