Senior Market Operations Program Manager
New
C
Counterpart HealthHealthcare
Remote-first cultureFull-TimeSenior
Salary$107,000 — $140,000 USD
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisStakeholder managementCRM
Requirements
- 5+ years of program management, operations, or client-facing experience.
- Experience building and monitoring physician network programs or clinical operations.
- Deep understanding of healthcare or value-based care.
- Data fluency with experience pulling and interpreting metrics from tools like CRMs.
- Ability to turn complex data into clear narratives for leadership.
- Strong judgment on when to escalate issues.
- Exceptional organizational skills with ability to manage multiple workstreams.
- Confident communication skills for external stakeholder management.
- Ability to thrive in a fast-moving, early-stage environment.
- PMP certification or MBA preferred.
Responsibilities
- Own the end-to-end operating model and outcomes for provider engagement and growth team programs.
- Lead cross-functional teams and drive progress through influence, data, and timelines.
- Track program status and performance, providing concise updates and decision support for senior leadership.
- Identify risks and blockers early, maintaining clear escalation pathways.
- Engage external stakeholders, including practice outreach, follow-up, and relationship management.
- Partner with market operations, growth, and commercial teams to align on strategy.
- Design and implement scalable playbooks and operating models for provider engagement.
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