Medical Virtual Assistant
New
H
HireHawkHealthcare
Tegucigalpa, Francisco Morazán Department, Honduras. Guatemala City, Guatemala, Guatemala. Managua, Managua, Nicaragua. Mexico City, Mexico City, Mexico. Lima, Callao Region, Peru. San Salvador, San Salvador Department, El Salvador, Pacific Standard Time (PST)Full-Time
Salary1,200 - 1,500 USD per month
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Job Details
- Languages
- English and Spanish
- Required Skills
- Google WorkspaceEHR
Requirements
- Full professional fluency in English and Spanish, both written and spoken
- Experience supporting a U.S. medical practice or healthcare provider
- Hands-on experience with patient intake, scheduling, referrals, and medical documentation
- Confidence using Electronic Health Records (EHR) systems
- Strong computer skills and experience with Google Workspace (Gmail, Drive, Chat, Meet)
- Excellent organization, written communication, and attention to detail
- Availability to work Monday through Friday during Pacific Standard Time business hours
- Nice to have: Experience supporting neurology, personal injury, or legal-medical practices
- Nice to have: Familiarity with AI tools such as ChatGPT or Claude
- Nice to have: Experience reviewing AI-generated notes, transcripts, or clinical documentation
Responsibilities
- Manage patient intake and ensure demographic, insurance, referral, and case information is complete and accurate
- Schedule, confirm, and coordinate patient appointments while maintaining clear communication with patients and the clinical team
- Communicate professionally in English and Spanish with patients, law firm representatives, attorneys, and healthcare partners
- Support patients referred by law firms by tracking documentation, appointments, and required follow-up
- Review and clean AI-generated medical notes for clarity, formatting, completeness, and obvious inconsistencies
- Prepare and coordinate medical referrals, ensuring supporting records and documentation are included
- Send requested medical documentation and case updates to attorneys through approved communication channels
- Maintain accurate, organized, and current patient records within the Electronic Health Records system
- Use Google Workspace tools to manage communication and documentation
- Identify workflow gaps and recommend practical improvements
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