Account Manager
New
E
Eleos HealthDigital Health SaaS
USFull-TimeMiddle
Salary$150,000 - $170,000 per year
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Job Details
- Experience
- 5+ years of experience in Account Management, Sales, or Customer Growth within a SaaS environment
- Required Skills
- SalesforceAccount ManagementCRMSaaS
Requirements
- 5+ years of experience in Account Management, Sales, or Customer Growth within a SaaS environment
- Proven track record of expanding revenue within an existing customer base
- Strong consultative selling and discovery skills
- Ability to manage a pipeline and accurately forecast expansion revenue
- Experience managing accounts within channel partnerships, group purchasing agreements, or similar multi-party commercial structures
- Excellent communication, presentation, and relationship-building skills
- Comfort working in a fast-paced work environment
- Experience using CRM tools (SFDC, Gong, etc.) to manage accounts, pipelines, and forecasting
- Comfort analyzing usage data and outcomes to inform expansion and retention strategy
- Experience in digital health, health tech, or healthcare SaaS (nice to have)
- Familiarity working in a healthcare vertical (nice to have)
- Understanding of healthcare workflows or regulated environments (nice to have)
Responsibilities
- Manage and grow a book with significant ARR expansion responsibility
- Collaborate with internal teams including Product, CS Ops, Support, and Implementation to resolve issues and deliver improvements
- Drive customer retention, adoption, and long-term account health
- Navigate multi-stakeholder sales cycles spanning clinical, operational, and RCM/billing audiences
- Sell new products, modules, and features aligned to customer needs and outcomes
- Manage expansion opportunities through the full sales cycle and meet or exceed growth targets
- Own renewals end-to-end, including contract discussions and pricing conversations
- Develop account plans aligned to customer goals and Eleos growth objectives
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