Trial Experience Specialist - Sales

New

HighLevelSaaS Sales

United StatesFull-TimeEntry

Salary44,000 - 58,500 USD per year

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Job Details

Bachelor’s Degree or equivalent SaaS experience strongly preferred.
0-2 years of previous customer service or relevant role experience (Sales Development or Technical Sales preferred).
Strong technical aptitude to help users succeed with software.
Experience with technical documentation and presentation skills.
Working knowledge of CRM, Marketing Automation tools, Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO.
Proficiency with or ability to learn CRM platforms and communication systems.
Working knowledge of Google Suite, Zoom, Slack, Facebook, Instagram, and LinkedIn.
Strong time management, organizational, and interpersonal communication skills.
Self-motivated to maintain regular contact with customers, management, and peers.
Ability to translate technical ideas for non-technical audiences.
Ability to learn new complex software platforms quickly.
Self-starter with a positive attitude and ability to adapt to a growing team.

Identify, engage and nurture new customer relationships.
Align solutions to the customer’s goals, needs and objectives.
Develop strong rapport with a pipeline of new business customers through inbound customer engagement that drives maximum trial conversion.
Articulate and showcase the Value Proposition of the HighLevel platform to impact trial to paid metrics.
Conduct consultative trial engagement efforts via Zoom.
Engage through additional channels such as phone, SMS, email, and live support to drive successful trial experiences.
Collaborate with cross-functional teams to identify compelling solutions.
Provide technical support to customers during the trial period.

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