Network Engineer
New
C
Command|LinkTelecommunications
This is a remote position open to candidates residing in the following states: Alabama, Arizona, Arkansas, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, WisconsinFull-TimeMiddle
Salary45,000 - 85,000 USD per year
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Job Details
- Experience
- 3-5 years
- Required Skills
- Cisco
Requirements
- High School Diploma or GED Equivalent.
- 3-5 years of relevant experience in a fast-paced technical environment.
- Demonstrated expertise in SDWAN, particularly Versa Networks.
- Command line experience with networking tools (e.g., Cisco, Fortinet, Juniper).
- Strong firewall configuration experience (e.g., Fortinet).
- Deep understanding and hands-on experience with BGP, OSPF, and VRRP.
- Practical knowledge of basic routers, firewalls, and NAT.
- Experience with COS/QOS and network design principles.
- Familiarity with SOC 2 compliance and processes.
- CCNA and CCNP certification are highly desirable.
Responsibilities
- Provide end-to-end support for customers with a focus on SDWAN (preferably Versa Networks), Internet, and related services.
- Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft operating systems.
- Support the provisioning and onboarding of new customers for managed services.
- Collaborate with vendors to resolve support issues and ensure smooth service delivery.
- Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving.
- Maintain excellent customer relationships by delivering outstanding support and going the extra mile.
- Mentor and train fellow engineers on complex technical issues and solutions.
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