- Maintain client relationships and keep projects on schedule.
- Manage stakeholder expectations, resource alignment, and competing priorities across projects.
- Follow the company's delivery structure and project management methodology during implementations.
- Deliver strategic business and project reviews to explain proposed solutions to clients.
- Report on budgets, project status, risks, and escalated issues.
- Coordinate IT project teams to incorporate client business requirements into design specifications, integrations, and data transfers.
- Advocate for clients and manage escalations to support client satisfaction.
- Lead NetSuite implementations, enhancements, integrations, support, and SFDC build-out projects.
- Create and present technical concepts, project plans, delivery approaches, milestones, and results to client stakeholders.
Project ManagementSalesforceNegotiation+2 more