Senior Partner Success Manager, Airline & Car Rental Partnerships
New
E
EngineTravel Tech
Remote - USFull-TimeSenior
Salary$170,000 — $190,000 USD (Total OTE Range: Base Salary + Variable)
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Job Details
- Experience
- 4–7 years of experience in airline partnerships, distribution, account management, or supply operations within travel or travel tech
- Required Skills
- Project ManagementRESTful APIsAccount Management
Requirements
- 4–7 years of experience in airline partnerships, distribution, account management, or supply operations within travel or travel tech
- Working knowledge of airline distribution models (GDS, NDC, ancillaries, fare structures) and/or car rental commercial constructs
- Strong organizational and project management skills
- Clear, professional written and verbal communication skills suited to external partner-facing interactions
- Comfort working cross-functionally with Product, Engineering, and Operations teams
- Commercial awareness regarding how partnerships translate to coverage, revenue, and customer experience
- Detail-oriented with strong follow-through on action items and commitments
- Experience at an airline, OTA, GDS, aggregator, or travel platform preferred
- Familiarity with ARC settlement and airline commercial constructs preferred
- Experience with API-based distribution or airline connectivity platforms preferred
- Experience managing QBRs or structured partner review cadences preferred
- Prior experience supporting senior leaders in commercial negotiations preferred
Responsibilities
- Manage a portfolio of airline and car rental partner accounts, serving as the primary operational point of contact
- Monitor partner performance against KPIs (coverage, attach rates, booking volume, margin) and proactively identify and address underperformance
- Coordinate cross-functionally with Product, Engineering, Pricing, and Operations to resolve partner issues and unblock activation
- Support the Sr. Director in commercial negotiations by preparing materials, tracking deal terms, and managing follow-through
- Own the partner cadence: QBRs, performance reviews, check-ins, and escalation processes
- Maintain accurate partner records, contract documentation, and pipeline tracking
- Track industry trends across airline distribution, connectivity, and car rental commercial models to inform partner conversations
- Identify upsell and expansion opportunities within existing partnerships and surface them with clear recommendations
- Drive partner onboarding and activation for new agreements, ensuring smooth handoff from signed deal to live integration
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