Observe.AI

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πŸ“ US

🧭 Full-Time

πŸ’Έ 300000 - 350000 USD per year

πŸ” Contact Center Performance, AI

  • Bachelor’s degree in Business Administration, Marketing, Sales, or related field.
  • Previous experience selling CCaaS and closing 7 figure deal sizes.
  • Proven track record as an Enterprise/Strategic Account Executive or similar B2B role.
  • Ability to manage complex sales cycles and negotiate high-value deals.
  • Strong relationship-building and interpersonal skills.
  • Exceptional communication, presentation, and negotiation abilities.
  • Strategic thinking with market trend analysis skills.
  • Proficiency in CRM software and sales tools (Salesforce, HubSpot).
  • Results-oriented and self-motivated with a strong work ethic.
  • Ability to thrive in a fast-paced environment.
  • Team player with strong collaboration and problem-solving skills.

  • Drive new business opportunities within targeted prospective enterprise accounts.
  • Identify and engage prospective clients.
  • Conduct in-depth client needs assessments.
  • Present tailored solutions to address client-specific requirements.
  • Partner closely with internal teams to deliver customized solutions.
  • Align with leadership to develop sales strategies.
  • Lead contract negotiations with enterprise clients.
  • Maintain accurate documentation of sales activities in CRM.
  • Monitor and analyze market trends and client feedback.
  • Provide forecast updates on sales performance.

LeadershipAgileSalesforceGoCollaborationNegotiationDocumentation

Posted 2024-11-16
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πŸ“ USA

🧭 Full-Time

πŸ’Έ 280000 - 300000 USD per year

πŸ” AI and technology for contact centers

  • 7+ years of quota carrying software or technology sales, closing complex sales cycles.
  • Success selling a disruptive product into an unexpected buyer.
  • Consistent track record of over-achieving quota (top 10-20% of company).
  • Experience closing transactions >$100k ACV to line of business executives.
  • Success collaborating with the channel and partner community is preferred.
  • Previous experience with Next Gen Contact Center technology is ideal.

  • Prospect, develop, manage sales pipeline, and close new customers onto the Observe.ai platform.
  • Build relationships with senior executives and decision makers across all industries.
  • Collaborate with the channel community to develop pipeline and secure new business.
  • Own the full sales-cycle from lead to close.
  • Coordinate resources throughout the sales cycle, including legal and sales engineering.
  • Educate and consult customers on the value of Observe throughout the sales and adoption cycle.
  • Model a range of use cases driving business transformation across industries.
  • Efficiently manage a high volume of inbound and outbound email.
  • Forecast performance against sales targets using detailed territory analysis.

LeadershipBusiness DevelopmentProduct ManagementCross-functional Team LeadershipBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-29
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πŸ“ US

🧭 Full-Time

πŸ’Έ 280000 - 300000 USD per year

πŸ” Artificial Intelligence, Contact Center Technology

  • 7+ years of quota carrying software or technology sales experience, including closing complex sales cycles.
  • Successful history in selling a disruptive product into an unexpected buyer.
  • Consistent track record of over-achieving quota, being in the top 10-20% of the company.
  • Experience in closing transactions greater than $100k ACV to line of business executives.
  • Preferred background in collaborating with the channel and partner community.
  • Previous experience with Next Gen Contact Center technology is ideal.

  • Prospect, develop, manage sales pipeline and close new customers onto the Observe.ai platform through inbound and outbound efforts.
  • Build relationships with senior executives and decision makers across all industries.
  • Collaborate with the channel community to develop pipeline and secure new business.
  • Own the full sales-cycle from lead to close.
  • Coordinate resources throughout the sales cycle, including legal, sales engineering implementation specialists and leadership.
  • Educate and consult customers on the value of Observe throughout the sales and adoption cycle.
  • Model a wide range of use cases in which Observe can drive business transformation across different industries.
  • Prioritize opportunities and manage a high volume of inbound and outbound email efficiently.
  • Forecast performance against sales targets with a high degree of accuracy.

LeadershipBusiness DevelopmentCross-functional Team LeadershipBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-29
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πŸ“ US

🧭 Full-Time

πŸ’Έ 300000 - 400000 USD per year

πŸ” Contact Center Performance

  • 10+ years of experience in sales engineering or technical sales roles.
  • At least 5 years in a leadership position.
  • Understanding of telephony stack, basic knowledge of AI, and experience with AWS.
  • Bachelor's degree in engineering, computer science, business, or related field; advanced degree preferred.
  • Strong leadership, communication, and presentation skills.
  • Ability to navigate complex sales processes and influence decision-making.
  • Deep technical expertise in relevant industry or technology stack.
  • Experience in Contact Center or CX.

  • Lead, mentor, and develop a team of sales engineers.
  • Set clear goals and objectives for the team aligning with the sales strategy.
  • Collaborate with senior leaders to implement effective sales strategies.
  • Act as a senior technical advisor to key customers.
  • Manage technical aspects of complex sales cycles.
  • Provide feedback to product management based on customer needs.
  • Develop best practices and monitor team performance metrics.
  • Collaborate with other departments to ensure product messaging alignment.

AWSLeadershipProduct ManagementStrategyCollaboration

Posted 2024-10-26
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πŸ“ United States

🧭 Full-Time

πŸ” B2B SaaS

  • 4-7+ years of experience in Sales Engineering in a B2B SaaS environment.
  • Consulting experience in domains like Contact Center, Quality Assurance, CRM, etc., is desirable.
  • Track record of selling to Enterprise and Mid-Market executives.
  • Degree in Computer Science or equivalent experience preferred.
  • Excellent interpersonal, presentation, and communication skills.
  • Adaptability and problem-solving mindset for a fast-paced startup.
  • Proficiency in hosted contact center applications is advantageous.
  • Understanding of technologies including JavaScript, SaaS, APIs, AWS, Azure, databases, IT security, etc.
  • Outstanding problem-solving skills with the ability to translate business needs into technical solutions.

  • Conduct comprehensive product demonstrations and discovery sessions.
  • Collaborate closely with Sales as the technical liaison between Sales Representatives and prospective clients.
  • Handle technical, solution, and competitive aspects of the sales cycle.
  • Travel approximately twice a month as needed for customer meetings or industry events.
  • Leverage business acumen and technical proficiency to create tailored solutions.
  • Manage the primary technical relationship with prospects to drive customer satisfaction.
  • Discuss security issues related to enterprise applications and provide expert advice.
  • Develop Business Requirements Documentation for knowledge transition to Customer Success.
  • Oversee planning, management, and execution of customer pilots and Proof of Concepts.
  • Assist the sales team with technical inquiries and RFI/RFP requirements.

JavascriptJavaScriptAmazon Web ServicesAzureProblem SolvingPresentation skills

Posted 2024-10-26
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πŸ“ NJ, PA, MA, Ohio, DC

🧭 Full-Time

πŸ’Έ 280000 - 300000 USD per year

πŸ” Contact Center Technology

  • 7+ years of quota carrying software or technology sales experience, closing complex sales cycles.
  • Success in selling a disruptive product into an unexpected buyer.
  • Consistent track record of over-achieving quota (top 10-20% of the company).
  • Experience closing transactions greater than $100k ACV to line of business executives.
  • Success collaborating with the channel and partner community is preferred.
  • Previous experience with Next Gen Contact Center technology is ideal.

  • Prospect, develop, manage sales pipeline and close new customers onto the Observe.AI platform through inbound and outbound efforts.
  • Build relationships with senior executives and decision makers across all industries.
  • Collaborate with the channel community to develop pipeline and secure new business.
  • Own the full sales-cycle from lead to close.
  • Coordinate resources throughout the sales cycle, including legal, sales engineering, implementation specialists, and leadership.
  • Educate and consult customers on the value of Observe throughout the sales and adoption cycle.
  • Model a wide range of use cases in which Observe can drive business transformation across different industries.
  • Prioritize opportunities and manage a high volume of inbound and outbound email efficiently.
  • Forecast performance against sales targets with high accuracy using bottoms-up and top-down analysis.

LeadershipBusiness DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-26
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