Sales Support
New
J
JobgetherTravel and Tourism
Fully remote work opportunity from Brazil.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- At least 1 year of experience in sales support, B2B operations, customer support, or high-volume service environments.
- Required Skills
- Customer support
Requirements
- Background in Tourism, Business, Administration, or related fields is preferred.
- At least 1 year of experience in sales support, B2B operations, customer support, or high-volume service environments.
- Previous experience working with travel agencies or within the tourism industry is considered a plus.
- Strong communication skills with excellent written and verbal interaction abilities.
- High attention to detail and ability to ensure accuracy and transparency in communications.
- Strong organizational skills with the ability to manage multiple tasks and workflows independently.
- Proactive mindset with good problem-solving abilities and a customer-focused approach.
- Availability for occasional visits, events, or business travel when required.
Responsibilities
- Support the B2B sales team by ensuring operational efficiency and providing assistance throughout the partner journey.
- Manage the onboarding process for new travel agencies, ensuring smooth activation and transition into commercial workflows.
- Provide first-level support to agencies by addressing questions, operational requests, and platform-related needs.
- Manage incidents and requests by coordinating with customer service and supply teams to ensure timely resolutions.
- Maintain clear and transparent communication with partners through written and verbal interactions.
- Support the organization and execution of workflows that improve partner experience and sales operations.
- Help sales teams optimize follow-up activities, partner performance tracking, and commercial initiatives.
- Contribute to continuous improvements in internal processes and partner support strategies.
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