Executive Assistant / Business Operations Coordinator

New

D2BFinance, Mortgage Broking

Philippines. Metro Manila, Philippines, Australian business hoursFull-TimeMiddle

Salary2,000 - 2,500 AUD per month

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Job Details

Minimum 3 years of experience as an Executive Assistant, Operations Coordinator, Chief of Staff, or similar senior support role.
Strong working knowledge of Australian mortgage broking, lending, banking, or credit industry processes and terminology.
Proficiency in Microsoft Office and Google Workspace.
Experience using CRM platforms and generative AI productivity tools such as ChatGPT and Claude.
Exceptional written and verbal English communication skills.
Proven ability to manage competing priorities and work autonomously with incomplete information.
Strong problem-solving ability.
Nice-to-have: Direct experience supporting multi-business operations or dual sectors such as Finance and Hospitality.
Nice-to-have: Hands-on expertise with Australian mortgage CRMs, loan processing, and credit administration workflows.
Nice-to-have: Familiarity with Canva and Facebook Business Suite.

Serve as the primary operational partner to the Founder, maintaining momentum across multiple business units.
Synthesize high-level strategy and conversations into clear, actionable priority lists and executive summaries.
Execute special projects from initial concept through to completion with minimal supervision.
Identify operational bottlenecks and drive process improvements across the organization.
Prepare comprehensive file summaries for the Para Broker team and manage lending workflows.
Oversee document collection, Know Your Customer (KYC) requirements, and CRM updates.
Monitor team workflows and track key action items to ensure project deadlines are met.
Manage social media presence and use AI tools to draft, refine, and repurpose strategic content.

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