Manager, Solutions Engineering, Mid-Market
New
H
HightouchData Activation, SaaS
Location: RemoteFull-TimeManager
SalaryBase Salary Range: $175,000-$196,000 annually; On-Target Earnings Range: $250,000-$280,000 annually
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Job Details
- Required Skills
- PythonSQLETLJavascriptRESTful APIsSaaS
Requirements
- Strong technical background with prior experience working directly with clients in a pre-sales or post-sales capacity.
- Proven track record of successfully leading, managing, and developing technical teams.
- Prior experience developing with SQL, Python, JavaScript, and/or working with APIs for data integration.
- Extensive experience working in enterprise SaaS, cloud data platforms, or related industries in a technical capacity.
- Demonstrated ability to independently troubleshoot and unblock complex technical issues in the field with customers.
- Exceptional presentation skills with technical credibility when communicating with executive stakeholders and engineers.
- Strong communication skills for cross-functional collaboration across diverse internal and external organizations.
Responsibilities
- Lead, mentor, and grow a team of Solutions Engineers fostering a collaborative, high-performing, and customer-centric environment.
- Partner strategically with Hightouch AEs throughout the customer journey, delivering tailored demonstrations and customer POCs based on agreed-upon requirements.
- Develop deep technical domain expertise in Data Activation, CDP, data warehousing, and integration platforms.
- Engage with customers daily to deeply understand their data activation needs and architect elegant solutions that leverage the Hightouch platform to its fullest potential.
- Design, develop, and maintain best-in-class playbooks, demo environments, and other tools to ensure successful and efficient POCs and technical validations.
- Collaborate effectively with AEs and Product Managers to identify and champion customer-specific feature requests and product enhancements.
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