Medical Virtual Assistant (Primary Care)
New
W
Winning AssistantsHealthcare
Philippines, 8:45 AM – 5:45 PM ESTFull-TimeEntry
Salary5 - 6 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- At least 1 year
- Required Skills
- Customer service
Requirements
- At least 1 year of experience in Medical Virtual Assistant, Frontdesk/Receptionist, or Patient Care Coordination roles.
- Experience in a primary care or healthcare practice.
- Excellent English communication skills with a clear, neutral accent.
- Knowledge and hands-on experience with insurance verification, prior authorizations, and referrals.
- Ability to provide an NBI Clearance and/or Local Police Clearance.
- Reliable laptop or desktop computer with a stable high-speed internet connection (minimum 25 Mbps).
- Working webcam and noise-canceling headset for video meetings.
- Quiet and professional work environment.
- Experience with eClinicalWorks (ECW) and Weave is preferred.
- Ability to attend video meetings with camera on when required.
Responsibilities
- Manage high-volume inbound and outbound patient phone calls.
- Schedule, reschedule, and coordinate patient appointments.
- Perform insurance verification and process prior authorizations.
- Handle referral processing and complete patient intake and registration.
- Manage patient messages, voicemails, emails, and calendars.
- Serve as the first point of contact using the Weave phone system.
View Full Description & ApplyYou'll be redirected to the employer's site
