Medical Virtual Assistant - Primary Care & Wellness
W
Winning AssistantsHealthcare
Philippines, 8:00 AM–5:00 PM ESTFull-TimeMiddle
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
- Experience
- At least 1 year
- Required Skills
- Customer service
Requirements
- At least 1 year of experience supporting US-based healthcare clients as a Medical Virtual Assistant.
- Strong English communication skills with a professional phone presence.
- Experience in medical administration and customer service.
- Detail-oriented, organized, and patient-focused.
- Must speak and write English clearly and professionally.
- Must have reliable laptop or desktop computer.
- Must have stable high-speed internet connection (minimum 25 Mbps).
- Must have noise-canceling headset.
- Must have working webcam for virtual meetings.
- Must have quiet and professional work environment.
Responsibilities
- Answer inbound calls, return missed calls, and assist new patient inquiries.
- Schedule, confirm, and follow up on appointments.
- Educate patients about services and next steps.
- Manage medical records and support referrals.
- Send invoice reminders and follow up on outstanding balances.
- Assist with insurance eligibility verification and prior authorizations when needed.
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