Partner Operations & Systems Lead
New
J
JobgetherSecurity & IT
BrazilFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 7+ years
- Required Skills
- CRMData analyticsHubSpot
Requirements
- 7+ years of experience in partner operations, revenue operations, business operations, or a related function.
- Proven experience designing and scaling operational programs rather than only managing existing processes.
- Strong ownership experience with partner technology stacks, including evaluating, implementing, and improving systems.
- Experience building reporting frameworks, dashboards, attribution models, and KPI structures.
- Ability to operate effectively in executive-level discussions, including planning sessions, business reviews, and strategic meetings.
- Hands-on experience with AI-assisted development tools and the ability to use them to build practical solutions.
- Strong understanding of partner economics, revenue models, attribution, and performance measurement.
- Experience influencing strategic decisions while also owning execution and operational delivery.
- Ability to manage teams, cross-functional relationships, or distributed stakeholders.
- Excellent written communication skills with the ability to transform complex problems into clear frameworks and documentation.
- Strong problem-solving mindset with the ability to work independently in ambiguous environments.
Responsibilities
- Own and optimize the partner technology ecosystem, including CRM structures, attribution systems, partner portals, and operational workflows.
- Design and maintain partner attribution models, reporting dashboards, and data frameworks used to measure partnership performance.
- Ensure data accuracy, consistency, and visibility across partner records, deals, activities, and business touchpoints.
- Build and manage partner onboarding, certification, tiering, and lifecycle management programs.
- Create and improve operational frameworks, playbooks, SOPs, and enablement materials that allow teams to scale effectively.
- Manage deal registration processes and account ownership workflows to improve alignment between internal teams.
- Develop internal automations that eliminate repetitive operational tasks, such as reporting workflows, notifications, and system integrations.
- Build lightweight internal tools, dashboards, and applications using AI-assisted development approaches.
- Act as the technical owner for partnership tools by defining requirements, building solutions, testing, launching, and maintaining them.
- Establish KPI frameworks and deliver recurring reporting on partner revenue contribution, pipeline influence, and business performance.
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