Solutions Support Engineer
New
W
WizCloud Security
Remote - IrelandFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years of hands-on technical experience
- Required Skills
- AWSPythonGCPKubernetesAzureCI/CDLinuxTerraform
Requirements
- 5+ years of hands-on technical experience in customer support, technical support, system administration, or a related customer-facing role.
- 2+ years working with cloud platforms (AWS, Azure, GCP) - including IAM, networking, and core compute/storage services.
- 1+ years of hands-on experience deploying, managing, and troubleshooting production Kubernetes clusters and containerized applications.
- Strong understanding of cloud security fundamentals: identity and access management, network segmentation, compliance frameworks, and security posture assessment.
- Experience reading and debugging code in one or more of: Python, Shell, JavaScript/JSON, Java, Go, or Terraform/HCL.
- Proficiency with command-line tools and Linux operating system environments.
- Familiarity with the current AI landscape, including LLM architectures and the integration of AI-driven tooling into technical workflows.
Responsibilities
- Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, threat detection, container/Kubernetes security, identity & access management, network analysis, and data security.
- Troubleshoot cloud connector and integration failures across AWS, Azure, GCP, OCI, and SaaS platforms.
- Diagnose workload scanning and runtime security issues including outpost deployment, sensor configuration, registry scanning, malware detection, and file integrity monitoring.
- Analyze vulnerability findings by triaging false positives, validating detection accuracy, investigating SBOM/SCA results, and assessing patch management coverage.
- Support shift-left security workflows including CI/CD scanning, IaC security, admission controllers, and code/version control scanning.
- Design and implement automation that scales support through AI agents and agentic workflows.
- Participate in on-call rotation for after-hours, holiday, and weekend support coverage.
View Full Description & ApplyYou'll be redirected to the employer's site
