Advocacy & Events Community Manager
A
AndelaTech Talent
Fully Remote work culture - we hire globally and all of our roles are fully remote!Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 4+ years of experience
- Required Skills
- Google AnalyticsMarketingCRMSlackLooker
Requirements
- 4+ years of experience in community management, marketing, or a related role.
- Experience building and nurturing online or offline communities.
- Proven experience managing programs or leading initiatives like volunteer or ambassador programs.
- Demonstrated experience developing and executing content strategies and engagement campaigns.
- Event planning and execution skills for virtual and in-person initiatives.
- Ability to manage multiple conversations, platforms, and projects simultaneously.
- Familiarity with CRM systems and online community platforms (e.g., Discourse, Circle, Slack).
- Experience using customer feedback tools and data analytics tools (e.g., Google Analytics, Looker).
Responsibilities
- Develop and maintain strong relationships with community members as the primary communication interface.
- Create and curate engaging content like newsletters, blogs, and discussion prompts.
- Maintain the community playbook including tone of voice, moderation guidelines, and escalation processes.
- Plan and execute in-person and virtual community engagement events in collaboration with ambassadors.
- Serve as an Andela representative at community events and meetings.
- Collaborate with the Community Senior Manager to collect and analyze feedback for organizational decisions.
- Manage and support Champions and Innovators programs to drive community initiatives.
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