Senior Product Manager - CRM Business Product
New
T
TekionAutomotive Technology
Remote, United StatesFull-TimeSenior
Salary$115,875 — $193,000 USD
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Job Details
- Experience
- 8+ years of product management experience
- Required Skills
- Product ManagementRESTful APIsCRMLLM
Requirements
- 8+ years of product management experience, with at least 2 years in an enterprise or B2B SaaS context.
- Deep automotive expertise with preferred experience in Automotive CRM.
- Proven track record of defining and delivering successful SaaS or CRM product strategies.
- Deep understanding of automotive retail, dealer operations, and OEM ecosystems.
- Hands-on expertise in building and applying LLM-driven capabilities to optimize CRM systems and marketing workflows.
- Extensive experience optimizing CRM workflows and integrating marketing operations to drive campaign performance and customer engagement.
- Proven ability to manage competing priorities across multiple partners and workstreams with minimal oversight.
- Experience writing detailed product requirements, user stories, and acceptance criteria for engineering teams.
- Exceptional communication and storytelling abilities, with experience presenting to senior executives.
- Comfort with data—able to define KPIs, interpret usage metrics, and use quantitative and qualitative signals.
Responsibilities
- Partner to create a long-term product vision and strategy for the Automotive CRM portfolio.
- Develop and communicate a clear product roadmap aligned with company objectives and customer needs.
- Serve as the voice of the customer, ensuring dealer and partner feedback drives product priorities.
- Create and maintain product artifacts including BRDs, ISDs, and internal and external-facing documentation.
- Define native AI solutions that deliver new value to customers and redefine the automotive CRM experience.
- Collaborate with product management, engineering, product architects, and data teams to deliver innovative and scalable CRM capabilities.
- Define success metrics, monitor performance, and iterate to continuously improve product adoption and impact.
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