Senior Insights Analyst, Station Analytics
N
NPRMultimedia Organization
You will have the option of working (a) remotely from a location of your choosing within the United States that is supported by NPRFull-TimeSenior
Salary105,435.13 - 116,380.66 USD per year
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Job Details
- Experience
- 3+ years of experience in website/app analytics or other audience behavioral data; 1+ years experience providing direct support to customers, clients, or external stakeholders
- Required Skills
- SQLData AnalysisGoogle AnalyticsMicrosoft ExcelData visualizationStakeholder managementGoogle Sheets
Requirements
- 3+ years of experience in website/app analytics or other audience behavioral data
- 1+ years experience providing direct support to customers, clients, or external stakeholders
- Ability to create strong consultative partnerships
- Strong public speaking skills with comfort presenting to large audiences and navigating live Q&A
- Proven expertise and deep experience with Google Analytics (or similar)
- Proven expertise in advanced SQL (e.g., window functions, complex joins, query optimization, and data transformation)
- Advanced Excel/Google Sheets proficiency, including pivot tables, complex formulas, and data visualization
- Demonstrated experience working with large datasets
- Excellent oral, written, and visual communication skills for explaining complex quantitative information
- Experience training non-technical audiences on using analytics tools and dashboards
- Self-starter with the ability to work independently as well as in a collaborative team environment
Responsibilities
- Lead and own the station-facing insights service
- Develop expertise on station audiences and become a subject-matter-expert on station analytics needs
- Conduct monthly webinars for stations to provide analysis on Network-wide trends and data usage training
- Create and manage a monthly newsletter for stations on Network-wide and station-level trends
- Maintain proficiency in NPR’s analytics software, data tracking platforms, datasets, and dashboards
- Build and sustain collaborative and consultative relationships with station executives
- Oversee compliance with data collection processes and troubleshoot tracking implementation with stations
- Serve as a station ambassador, communicating station needs to NPR staff to inform roadmaps and research
- Write and maintain training guides, documentation, and materials for stations and internal staff
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