Administrative Virtual Professional
M
MyOutDeskOutsourcing
Philippines, U.S. business hours or graveyard shiftsFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of 3 years of experience
- Required Skills
- Microsoft ExcelCustomer serviceMicrosoft Office SuiteData entryCRM
Requirements
- Minimum of 3 years of experience in the BPO, outsourcing, or remote services industry supporting U.S.-based clients.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook, and Teams).
- Bachelor's degree in Business Administration, Operations Management, Communications, or a related field preferred.
- Previous experience in administrative support, customer service, operations coordination, dispatch, scheduling, or production coordination.
- Comfortable learning and using CRM, scheduling, or other business software applications.
- Strong organizational and time management skills with attention to detail.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Willingness to work U.S. business hours or graveyard shifts.
- Must have a dedicated home office, reliable high-speed internet connection, and equipment that meets company technical requirements.
Responsibilities
- Manage calendars, schedules, appointments, and email correspondence with accuracy and professionalism.
- Perform data entry, maintain databases, and organize digital files and documentation.
- Provide exceptional customer support through phone, email, and chat while responding promptly to inquiries.
- Prepare reports, presentations, spreadsheets, and other business documents as needed.
- Coordinate meetings, take meeting notes, and track action items.
- Assist with social media scheduling, content posting, and basic marketing support when required.
- Handle administrative projects and support multiple departments to ensure operational efficiency.
- Maintain confidentiality when handling sensitive client and company information.
- Identify opportunities to improve administrative processes and recommend workflow enhancements.
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