Senior Technical Enablement Manager

C
ChainguardCybersecurity
United States - RemoteFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years of hands on technical experience in Linux based environments; 2+ years of progressive responsibility in technical enablement experience
Required Skills
Project ManagementCloud ComputingKubernetesLinuxData visualization

Requirements

  • 5+ years of hands-on technical experience in Linux based environments.
  • Previous experience as a sales engineer or customer success manager in enterprise SaaS, ideally within cybersecurity or application security.
  • 2+ years of progressive responsibility in technical enablement.
  • Demonstrated successful execution of technical enablement programming.
  • Basic knowledge of container technologies (Kubernetes, Serverless, Docker).
  • Proficient knowledge of cloud technology (AWS, Azure, Google).
  • Awareness of compliance frameworks such as FedRAMP, FIPS, STIG, PCI-DSS.
  • Strong communication, presentation, and facilitation skills.
  • Excellent project management and organizational abilities.
  • Solid analytical skills with the ability to visualize data.
  • Ability to travel.

Responsibilities

  • Build robust relationships with leadership and teams in Sales Engineering and Customer Success to align content and methodologies with priorities.
  • Define the strategy and roadmap for Technical Enablement and manage competing priorities.
  • Develop demo methodologies and certification programs.
  • Partner with Product and Product Marketing teams for technical field readiness around upcoming releases.
  • Coach sales teams on industry and product knowledge.
  • Institutionalize and document knowledge in content management solutions.
  • Design optimal learning experiences using adult learning theory principles.
  • Build, deliver and manage role-based technical onboarding programs.
  • Manage technical programming and skill tracking within the LMS.
  • Deliver technical training in virtual and in-person environments.
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