Global Vet Support Specialist

New
Applicants must be currently residing in the U.S. and eligible for employment.Full-TimeMiddle
Salary45,000 - 50,000 USD per year
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Job Details

Required Skills
SalesforceCritical thinkingProcess improvement

Requirements

  • Ability to work independently with strong decision-making and critical thinking skills.
  • High attention to detail for managing intricate regulatory and documentation processes.
  • Excellent written and verbal communication skills.
  • Continuous improvement mindset with the ability to refine workflows and enhance systems.
  • Comfort navigating changing requirements and ambiguity in a fast-paced environment.
  • Must be currently residing in the U.S.
  • Prior experience in logistics, documentation, veterinary services, or compliance roles (valued).
  • Familiarity with Salesforce, VEHCS, Conga, and Adobe Acrobat (preferred).
  • Working knowledge of international documentation or regulatory standards (preferred).
  • Associate’s or Bachelor’s degree in any field (preferred).
  • Must provide a cover letter and a 2–4 minute video response as part of the application.

Responsibilities

  • Interpret and validate pet vaccination records against destination-specific regulatory requirements.
  • Identify and mitigate compliance risks to prevent shipment delays.
  • Coordinate with veterinary clinics and USDA officials for the endorsement of health certificates.
  • Draft personalized vaccination timelines and track complex documentation workflows.
  • Maintain and audit veterinary and pet records within Salesforce.
  • Guide veterinarians and pet owners through international health certificate requirements and appointment checklists.
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45,000 - 50,000 USD per year
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