Staff Product Designer, Incident Response Management
G
Grafana LabsObservability/SaaS
We are looking for candidates in the US and Canada, East Coast US/Canada preferred, open to other time zones for exceptional candidatesFull-TimeStaff
Salary$162,000 - $202,000
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Job Details
- Required Skills
- FigmaProduct design
Requirements
- Experience designing for developers, SREs, and other highly technical users.
- Portfolio of design work that moved the needle on business goals, metrics, or KPIs for complex, data-rich dev tooling or enterprise SaaS products.
- Ability to make design decisions that balance business goals, product priorities, customer feedback, research, and technical considerations.
- Ability to deliver pragmatic, cohesive, and scalable design solutions in a fast-paced environment.
- Ability to collaborate with cross-functional teams across multiple locations and time zones.
- Experience working in a fully-remote, fast-paced environment with a focus on transparency and autonomy.
- Strong communication, facilitation, and relationship-building skills.
- Experience designing cross-platform experiences across web, desktop, mobile, CLI, API, and agentic harnesses is a plus.
Responsibilities
- Work with peers and leaders across engineering, product management, technical writing, go-to-market, and product design to iterate on and improve products.
- Document user needs, pain points, design directions, trade-offs, and detailed designs using visual communication tools and agentic tooling.
- Plan and execute formative and evaluative research initiatives with researchers and lead customers.
- Provide pragmatic, cohesive, and scalable design solutions balancing business, customer, and user needs.
- Contribute to the evolution of the Product Design team by coaching and mentoring other designers.
- Collaborate on internal initiatives and help evolve new ways of working.
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